Company Policy

 

 

Last updated: April 1, 2025

 

Daniel's limousine shall not be liable for circumstances beyond its reasonable control including but not limited

to an act of God, severe weather, road conditions, and breakdowns, war, or hostilities, fire, riot, or civil commotion, flood, or

any other natural disaster, delay or destructions caused by public carrier. We shall not be also liable in the event of mechanical

breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date.


 

We assume no responsibility for lost or damaged baggage, personal belongings or any item left inside or outside of the vehicle.

The client assumes full financial liability for any damage in the vehicle caused during the duration of the rental by them or any

members of their party. A fee of $250 for each carpet or seat burn. Sanitation fee is $250. Alcohol consumption and drug use is

prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate run without refund (if there is

blatant indiscretion on the part of the client(s). It is Illegal to stand through the sunroof. Smoking is not permitted in some of our

vehicles and this is left to the discretion of the driver. Overtime pay will apply after the first 15 minutes of prearranged time

described on the run sheet. Outstanding balance needs to be paid to the driver on the run date before the beginning of the run.

Vehicles cannot be loaded beyond seating capacity.


 

CANCELLATION

Cancel for free up to 24 hours before  the scheduled pick up time  for sedans and SUVs. for all specialty vehicles or oversized vehicles there will be a 50% non refundable security deposit 

All cancellations must occur 24 hours before the trip for sedans and SUVs, and a 7-day cancellation notice for all specialty

vehicles or oversized vehicles before the scheduled pick-up time; otherwise, any payment remitted to Daniel's limousine will not be refundable.

Once reserved, please review the following reservation details carefully for any errors. If you find any error, please contact us at

(832) 312-7449 so that we can correct the data and send a new email confirmation. 

 


 

WAITING TIME POLICY

For airport pick-up, a 30-minute grace period is given after a posted flight arrival time for domestic flights and 1- hour grace

period is given for international flights. If the flight gets delayed, we will adjust the pick-up time at no cost. There will be a $20

surcharge if the pick-up time changes to between 12:00am and 5:00am. For non-airport pick-up, a 15-minute grace period is

allowed. Once either grace period is elapsed, we will charge you waiting time accordingly in 30 minute increments. For hourly

services, all overtime will be charged accordingly in 30 minute increments.

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